How we connect with people matters
Most contact pages ask where to send your message. We'd rather understand what you need first. The form below adapts to your situation — whether you're exploring new approaches, dealing with something specific, or just want someone to think through options with you.
Direct Line
Written Exchange
Physical Space
18 Melrose St, Mosman NSW 2088, Australia
What others mention
See what people say about working with us
Tell us where you're at right now
Fill out what makes sense. Skip anything that doesn't. We respond to everyone within two business days, sometimes sooner if the situation calls for it.
Different questions need different approaches — some people prefer a quick call, others want detailed written responses. Let us know what works for your schedule and thinking style.

What brings you here?
What happens after you reach out
We read everything
Someone reviews your message within hours. If it's complex or needs a specific person's expertise, we route it there immediately.
You get a real response
We reply with substance — not a template. If we need more context, we ask. If we can solve something immediately, we do.
We figure out next steps together
Maybe it's a scheduled call. Maybe it's sharing relevant resources. Maybe it's just answering your question. We follow where the conversation naturally leads.
Response timing
Most inquiries get responses within 24 hours during business days. Complex questions that need research or specific expertise might take slightly longer, but we'll let you know if that's the case.
Office hours
Monday through Friday, 9:00 AM to 5:00 PM AEDT. Messages sent outside these times get picked up first thing the next business day.
For existing clients
If you're already working with us and something urgent comes up, use the direct contact method we provided during onboarding — it routes to the right person faster.
